Case studies
RETEX OF AN INSTALLATION
A player in the energy industry was unable to deliver to its customers on time.
To address this issue, we have set up a complete Lean organization via an 8-month project, based on three major levers:
- A unique production sequence
- Control of outstandings via online publication
- A redesign of the role of managers
OBSERVATIONS
- 4 different schedules in the factory
- 10 products started 3 in progress
- No vision of the work done and what remains to be done
CONSEQUENCES
- 50% of the plant shut down
- €1,200k in late payment penalties
- Frustrated staff working overtime to catch up
SOLUTIONS
- 1 single schedule for the whole plant
- 3 products online and in progress
- Advance/delay visible to all
- Material anticipation routine
- Emergency reaction circuits set up with the support teams
RESULTS
Encrypted
- Reduction of Lead Time by 20 days, or 60%
- 100% parts delivered on time
- 0 additional hours
- 60% reduction in work in progress
Humans
- Operators “There is no more urgency, and we know what to produce.” ; "We no longer need to move tools, machines,..." ;"It's much less tiring and more pleasant."
- Supervisor “In addition to the results, the project has created a real team spirit between all of us: operators, management and support functions.”
- Plant Manager “Well done! Now we know how to deliver our customers on time. And I am particularly proud to see the evolution of the teams, the mutual support and all that you have learned during this project."